Improving service and support to customers

Posted: Tuesday, August 12th, 2008 at 2:52 pm

Growing success and development of ITCM’s Aftermarket and Supply Chain section saw the expansion of the team at the end 2007 and the recent appointment of Ashley Beeden as Director of Supply Chain and Aftermarket. ITCM is committed to developing and improving our Aftermarket service offering to meet the changing needs of our customers. This year also sees the expansion of our design teams and further investment in design technology. All new projects undertaken at ITCM are now designed using Inventor – design software which effectively enables ‘digital prototyping’ of our machines. This helps to ensure ‘right first time’ design and helps to minimise project costs and delivery lead time.